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How to Choose a Replacement for Zenefits (now TriNet HR Platform): A Comprehensive Guide

If you're thinking about switching to a new provider from Trinet HR Platform, formerly Zenefits, it's essential to find a platform that supports your company's future growth.

Lucy Leonard

by Lucy Leonard - January 14th, 2025

Finding the right HR software for your business can feel overwhelming, especially when you're replacing a tool that once played a central role in your operations. With so many options available, it's important to narrow your focus to what your business needs now and what it might require as it grows.

If you're thinking about switching to a new provider from Trinet HR Platform, formerly Zenefits, it's essential to find a platform that supports your company's future growth. This isn't just about choosing software—it's about giving your HR team and employees the tools they need to thrive.

From growth potential to customer support, this guide walks you through the key factors to consider when evaluating a replacement for Zenefits/TriNet HRP. A thoughtful approach now can save you time, money, and stress later on.

Key Considerations When Evaluating Trinet Zenefits (TriNet HR Platform) Alternatives

1. Comparable Functionality: Does The Platform Meet or Exceed Your Product Needs? 

Based on the current functionality that you use on your Zenefits platform, does the new HRIS meet or exceed your product needs? GoCo has tailored packages exclusively for TriNet HR Platform (formerly Zenefits) clients to ensure you receive the same (or even better!) functionality you're accustomed to. 

2. Scalability: Will the Platform Grow With You?

Your business’s needs today may look very different in a few years. Select a platform that supports growth, such as adding employees, managing multiple locations, or offering expanded services. A scalable solution eliminates the need for frequent replacements, saving you time and resources.

3. Usability: Is It Intuitive for HR Teams and Employees?

Ease of use is critical. Intuitive software reduces the learning curve, minimizes errors, and streamlines training for both HR professionals and employees. Test the platform’s interface to ensure it fits your team’s technical expertise without overcomplicating workflows.

4. Compliance: Does It Simplify Compliance with Federal, State & Local Laws?

Compliance is a top priority, especially for businesses operating across multiple states. Look for platforms with built-in compliance tools, automated updates on state and federal laws, and features like multi-state payroll and tax filing. Proactive compliance tools save time and mitigate legal risks.

4. Support: Can You Rely on Customer Service?

Strong customer support can make or break your experience. Prioritize platforms that offer responsive help, whether through live chat, dedicated account managers, or US-based support. Reviews often reveal how support teams perform in real-world scenarios.

Steps to Find the Right HR Software TriNet HRP (formerly Zenefits) Alternative

Step 1: Identify Your Needs

Start by listing your must-have features, such as payroll automation, benefits management, or compliance tracking. Consider your industry-specific requirements and how the platform can support your long-term goals. Customizable workflows and integrations with existing tools can be game-changers for niche industries.

Step 2: Compare Features and Pricing

Create a comparison chart of potential platforms. Focus on key features like automation, reporting, and user experience. Analyze total costs, including hidden fees for integrations, user limits, or premium support. Consider both the immediate investment and the long-term ROI.

Step 3: Evaluate Transition and Implementation Support

Switching platforms can be disruptive, so choose software that offers seamless migration tools and hands-on implementation support. Providers that offer training sessions, dedicated onboarding specialists, or robust documentation can simplify the transition.

Step 4: Test Through Trials

Leverage free trials or demos to test real-world scenarios. Involve your HR team and stakeholders in evaluating workflows, integrations, and usability. Testing the platform under actual conditions ensures it aligns with your day-to-day operations.

Step 5: Review Feedback

User reviews and testimonials offer valuable insights into a platform’s performance, strengths, and weaknesses. Look for feedback from businesses similar to yours and note any recurring themes, such as ease of use or support responsiveness.

Why GoCo is the Best Alternative to Zenefits (TriNet HRP)

If you're looking for a TriNet HRP (formerly Zenefits) alternative that combines simplicity, flexibility, and robust features, GoCo is the perfect choice. Designed with small and mid-sized businesses in mind, GoCo offers a user-friendly platform that streamlines HR tasks like payroll, benefits administration, and compliance—all while being fully customizable to your unique needs. 

GoCo prioritizes flexibility and reliability, with no hidden fees, outstanding customer support, and tools that scale with your business. Switching to GoCo is effortless, thanks to GoCo’s hands-on implementation team that guides you through every step, from data migration to training your team. Plus, GoCo's intuitive interface ensures a smooth transition, so you can hit the ground running without disrupting your operations.

Discover how our all-in-one HR platform can transform your operations. Book a demo today and see how we make HR simple, intuitive, and scalable.

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