Top 10 Offer Letter Management Software in 2024

GoCo is rethinking digital employee offer letter management for small and mid-sized businesses (SMBs) everywhere, in addition to streamlining all of their HR processes.

Read more to learn how to evaluate new hire offer management software, and compare the top solutions for your business.

Why Your Small Business Needs Job Offer Letter Management Software

For HR managers, employee onboarding is arguably the most important part of the hiring process. You’ve spent the time recruiting, interviewing, and selecting the best candidates for the job, and the last thing you want is to send a less than stellar offer letter.

Sending a flawless, digital job offer is crucial in creating a lasting impression and improves the chances that new hires become long-term employees. Starting your candidates on the right foot with customized offer letters, embedded e-signatures, and fully digital hiring documents within your HR software makes you a more competitive organization as a whole.

From core features to overall customer reviews, you can compare and evaluate which software fits your SMB, which likely means you’ll want a consolidated HRIS experience.

GoCo is the first choice with this criteria in mind, but take a look at the complete list below:

10 Best Job Offer Letter Management Software for Small Businesses

Best Software

  • GoCo
  • Trakstar Hire
  • iCIMS Talent Cloud
  • Zoho Recruit
  • Pinpoint HQ
  • SmartRecruiters
  • Lever
  • Juro
  • HiringThing
  • Keka

1. GoCo

GoCo Logo

Website: Visit GoCo

G2 Rating: 4.6 (380)

GoCo is an all-in-one modern HR, digital offer letters, onboarding, and benefits platform built with usability in mind. GoCo comes in first place if you’re looking to customize, send, and manage new hire job offers while streamlining other HR functions.

With GoCo, you can not only create custom offer letter templates, but you can also transform all of these documents into fillable, signable, and reportable forms. All of the paperwork and employee data that’s typically associated with the onboarding process is customized, sent, acknowledged, and recorded in minutes (yes, minutes)!

GoCo’s Key Digital Offer Management Features:

  • Send beautiful, easy-to-sign Offer Letters in seconds
  • Candidates can access, review & accept offer letters from anywhere, including from their mobile phones
  • Transform your existing offer letter into a digital, fillable, signable, and reportable document
  • Templatize different offer letters based on department or employee type
  • Collect electronic signatures & add a wide variety of custom fields
  • Send multiple documents in one step along with the offer letters
  • Automatically populate stored data on all future relevant documents. No repeated data entry!
  • Easily report and track offer letter completion & approval progress
  • Automatically notify Hiring Managers when offers are accepted
  • Create your own offer letter template or use our default templates to start
  • Allow candidates to preview their future employee benefits

With GoCo, HR teams can shorten the time frame for sending competitive offer letters and kickstart the onboarding process. You’ve done the work, called the candidate, and can’t wait to send the finalized document in all its glory. Keeping the process fully digital and customizable with the click of a button accelerates the flow from offer letters to the rest of the onboarding documents, like NDAs, non-compete agreements, handbooks, benefits previews, and more.

You’ll never be required to send an offer letter that doesn’t align with your organization’s style, and you can even edit and resend documents in seconds.

The cherry on top? All of your offer letters are kept and managed in the same platform as your benefits, time tracking, payroll and other HR features with a single log-in.

If you’re ready to level-up your new hire offer letters with All-in-One HR, schedule a demo to see GoCo in action.

Visit GoCo

2. Trakstar Hire

Trakstar Hire Logo

Website: Visit Trakstar Hire

G2 Rating: 4.3 (189)

Trackstar Hire is a good alternative if you are leaning towards only using a point-solution for solving offer letter & resume management pain points. The applicant tracking system is intuitive and customizable, with a goal of helping your company overcome recruitment challenges.

Trakstar Hire’s Key Digital Offer Management Features:

  • Upload and create offer letter templates
  • Approval workflows available for offer letters
  • Collect e-signatures
  • Access previous offer letters
  • Enable offer stages in hiring workflow

Pricing: Trakstar Hire pricing is based on the number of employees at your organization, but they do not offer base pricing up front.

Though Trakstar Hire is a reliable point-solution with the ability to send digital offer letters, users report that the database architecture and platform can be hard to use, and that the dashboards are not very easy to understand during the hiring process.

Regardless, Recruiterbox is a good platform for HR pros only looking to send offer letters & onboard in a standalone platform, which can be helpful if your company has disjointed HR functions.

Visit Trakstar Hire

3. iCIMS Talent Cloud

iCIMS Talent Cloud Logo

Website: Visit iCIMS Talent Cloud

G2 Rating: 4.1 (706)

Coming in third place is iCIMS Talent Cloud. Like Recruiterbox, iCIMS Talent Cloud is a good potential option for HR teams that want software that heavily focuses on only the hiring side of HR. The talent cloud platform aims to empower organizations to attract, engage, hire, and advance the right talent to build a diverse workforce.

iCIMS Talent Cloud’s Key Digital Offer Management Features:

  • Add personalized videos to offer letters
  • Stay cohesive by branding letters for each role
  • Access offers on any device
  • Create your own offers
  • Use templates for clause management

Pricing: iCIMS does not disclose pricing on the website. Contact for current pricing.

A few downsides to the software are that the platform appears outdated and is not the most intuitive to use. Some users report that it takes many clicks through workflows to get where you want to go.

Even so, the software is a helpful tool for applicant tracking, recruitment and offer management.

Visit iCIMS Talent Cloud

4. Zoho Recruit

Zoho Recruit Logo

Website: Visit Zoho Recruit

G2 Rating: 4.4 (1734)

If you’re particularly interested in recruitment, Zoho Recruit is an applicant tracking system (ATS) that provides offer management in its candidate tracking platform. The software offers solutions for both in-house recruiters and staffing agencies and was built to solve common hurdles faced by recruiters.

Zoho Recruit’s Key Digital Offer Management Features:

  • Manage your offer stage
  • Create custom templates
  • Attach additional company documents with offer letters
  • View a complete overview of an offer letter timeline

Pricing: Zoho Recruit pricing differs for staffing agencies and corporate HR, but typically ranges from $25-$50 per user, per month, depending on the number of features.

Keep in mind that technical support is not always consistent, and that customization can be difficult, which is a downfall for companies with specific and particular HR workflows.

If you’re looking for a well-known ATS with offer management capabilities, Zoho Recruit may be a good option.

Visit Zoho Recruit

5. Pinpoint HQ

Pinpoint HQ Logo

Website: Visit Pinpoint HQ

G2 Rating: 4.6 (68)

If you have an in-house recruitment team, Pinpoint HQ may be a good option to consider. Pinpoint HQ’s talent acquisition software aims to help businesses attract fitting candidates and send digital offer letters. Again, the software doesn’t have as much of an all-in-one experience, but is worth considering for teams who want a point-solution.

Pinpoint HQ’s Digital Offer Management Features:

  • Customize offer letter templates
  • Send personalized job offers
  • Track offer acceptance
  • Give candidates a branded experience

Pricing: Pinpoint HQ does not disclose pricing for the talent acquisition software on the website. You must schedule a demo to learn more.

As we mentioned above, Pinpoint HQ may not be your best bet if you are looking for a truly end-to-end, consolidated HR experience. Users report lack of integration capabilities with ATS and other HR software, which may cause duplication of some workflows.

If you’re looking for an isolated solution for recruitment marketing, hiring, and sending offer letters, you may want to explore the system further.

Visit Pinpoint HQ

6. SmartRecruiters

SmartRecruiters Logo

Website: Visit SmartRecruiters

G2 Rating: 4.4 (491)

With a heavier emphasis on recruitment marketing, SmartRecruiters also provides offer letter management and hiring tools to make stronger hires. The platform aims to provide a good candidate experience and replace old-fashioned applicant tracking systems.

SmartRecruiters’ Digital Offer Management Features:

  • Stay compliant with integrated offer letter templates
  • Configure forms & control versions
  • Route offers directly to approvers
  • Allow candidates to view, sign, and accept offers

Pricing: SmartRecruiters offers custom pricing, so contact them for a quote.

Some users struggle with adoption pain points, as the platform isn’t always the most user-friendly, while others claim that the offer management feature is clunky.

Visit SmartRecruiters

7. Lever

Lever Logo

Website: Visit Lever

G2 Rating: 4.3 (1968)

With a focus on relationship management, Lever is another hiring point-solution and Talent Relationship Management (TRM) platform that can help employers source, nurture, and manage candidates with the goal of hiring with certainty. HR managers can also create offer letters to send and track within the platform.

Lever’s Key Digital Offer Management Features:

  • Customize offer letter templates
  • Integrate with e-signature platforms (non-native)
  • Add offer approval steps for multiple team members
  • Track offer “signed” or “declined” progress

Pricing: Pricing is not disclosed, and depends on the needs of your organization.

With generally strong features for applicant tracking, the cons of this platform are that it may be better suited for larger companies. HR pros report that they see more benefits when there is a dedicated Lever admin on board, which many SMBs do not have the budget for.

All in all, the easy-to-use platform may be a good standalone new hire offer letter solution for you.

Visit Lever

8. Juro

Juro Logo

Website: Visit Juro

G2 Rating: 4.6 (113)

Unlike the other platforms mentioned above, Juro focuses less on applicant tracking and talent acquisition, and more on the contract automation piece, including offer letter automation. If your business team sends out numerous contracts and needs a workspace for tracking workflows, Juro may be the option for you.

Juro’s Key Offer Management Features:

  • Send offer letters in bulk
  • Flexibly edit documents with modular editor
  • Build approvals into offer letter workflows
  • Collect e-signatures
  • Learn from contract data

Pricing: Juro does not publish pricing on their website. Book a call with them to explore Juro and build a plan.

Users report that the Juro platform is easy-to-use and ideal for standalone contract tracking, but the platform strays a bit farther from standard HR features, so you will need to manage your other HR functions elsewhere. Juro reviewers find that the platform’s focus on legal aspects often means it misses out on employee engagement features.

Visit Juro

9. HiringThing

HiringThing Logo

Website: Visit HiringThing

G2 Rating: 4.5 (28)

HiringThing is an integrated applicant tracking system that aims to foster the connections that fuel teams to do better work. Again, the focus for this software is on sourcing, screening, and offering positions to candidates, without a focus on consolidated HR features. The ATS offers a private label option to build into your own system.

HiringThing’s Key Digital Offer Management Features:

  • Generate & send offer letters
  • Streamline digital signature collection from candidates
  • Store a copy of all documentation to a candidate’s file
  • Create customizable templates to highlight benefits

Pricing:  Applicant Tracking starts at $73/mo, and Employee Onboarding starts at $67/mo. HiringThing also offers bundle “Flexible Plans” that start at $124/mo.

Though this tool is extremely easy to use, some users feel that the platform is outdated and overly simplistic. Regardless, the platform is an affordable candidate for sending digital offers.

Visit HiringThing

10. Keka

Keka Logo

Website: Visit Keka

G2 Rating: 4.5 (1056)

Keka is a lesser-known HR software that excels in offer management and employee experience. The platform is designed to simplify HR processes, from recruitment to employee management. Keka's offer management system focuses on creating a seamless experience for HR teams, allowing them to craft, send, and track offer letters with ease.

Keka’s Key Digital Offer Management Features:

  • Create & customize offer letters
  • Automate the approval workflow before sending offers
  • Send offer letters with e-signature integration
  • Track offer acceptance and candidate feedback in real-time

Pricing: Keka's pricing is tailored based on the number of employees, starting at $9 per employee per month (PEPM) for access to basic features. More robust plans include “Strength” for $16 PEPM and “Growth” for $22 PEPM.

While Keka offers a robust feature set, some users have noted that the initial setup can be complex, and the pricing might be steep for smaller businesses. However, its wide range of features makes it a strong contender for companies looking for an HR solution that includes digital offer management.

Visit Keka

Choosing the Best Offer Letter Management Software for Your SMB

As a growing business, your new hires are your most valuable assets — and extending the proper welcome in a digital offer letter makes all the difference.

Some common pitfalls we tend to see within SMBs during onboarding and offer letter management are:

  • Not sending offer letters soon enough due to manual processes
  • Inability to easily edit offer letters that were sent or negotiated
  • Confusion around hiring different employee types
  • Kickstarting benefits enrollment, payroll set-up, and other onboarding documents after offer is signed
  • Lack of personalization in offer letters

In order for your new hires to start on the right foot, it’s important to pick an HR software that makes the offer letter process easy and paper-free. A strong HRIS or digital offer management software should be easily accessible via web and include features for customizing templates, auto-populating new hire info, and reporting on data.

In addition, the platform should make it easy to collect e-signatures natively, send secure links to new hires, and send additional onboarding documents like W-4 forms, I-9 forms, tax withholding forms, and more.

Small businesses also thrive on organization, so offer management shouldn’t feel like a disjointed process on HR’s plate. Because of this, many SMBs like to opt for HRIS options that knock out consolidated tasks. So, instead of a document point-solution or a standalone onboarding software, it may make the most sense to implement an all-in-one HRIS that provides all of the benefits with one single sign-on.

Software that focuses on one specific feature and refuses third-party integrations is becoming less and less popular. Additional features like PTO tracking, form compliance, and streamlined onboarding are becoming non-negotiables as well. All of these features add up to a service that provides new hires and HR with a better experience.

Things to Keep in Mind Before Choosing a Digital Offer Management System

To make the ultimate decision on which platform fits your situation, make sure to keep these in mind:

  • icon of a dollar sign Your monthly or yearly budget (Consider your HR budget if you’re looking to move to an all-in-one experience)
  • What your company growth looks like in the near future (# of new hires you look to bring on)
  • icon of a clock face What your offer approval process should look like
  • All of the services you are looking for (Offer letter management, onboarding, benefits administration, payroll, compliance support, etc.)
  • Different types of employee types you may hire in the future
  • icon of an integration symbol Types of integrations you would like
  • icon of a heart Add-ons to streamline your entire HR workflows

Keeping these items in mind will help guide your research process, and help you identify qualifying job offer software options. 

HR software like GoCo provides a consolidated, easy-to-use HR platform with not only proprietary offer management tools, but also modern solutions for digital onboarding, time off and time tracking, running payroll, and legislation updates that likely fall on your plate too. 

For the ultimate automated HR experience, we recommend taking the all-in-one HRIS path and making GoCo an end-to-end digital tool for your organization.

See how GoCo can simplify your HR

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FAQs

What is offer letter management software?

Offer Letter Management Software streamlines the creation, distribution, and tracking of job offer letters. It ensures accuracy, compliance, and a smooth onboarding experience by automating tasks that are traditionally manual.

Why is offer letter management important for businesses?

Effective offer letter management reduces administrative burden, ensures consistency, and enhances the candidate experience, leading to higher acceptance rates and a more efficient hiring process.

What are the key features to look for in offer letter management software for small businesses?

When selecting offer letter management software for small businesses, prioritize these key features:

  • Customization: Ability to tailor offer letter templates to match your branding and specific roles.
  • Integration: Seamless integration with existing HR tools and applicant tracking systems (ATS).
  • Automation: Automated workflows for creating, sending, and tracking offer letters.
  • Compliance: Ensures adherence to legal and regulatory requirements.
  • E-signatures: Secure electronic signature functionality.
  • User-Friendly Interface: Simple, intuitive design that’s easy to navigate.

These features help small businesses streamline hiring processes, improve candidate experience, and maintain compliance.

How does GoCo's offer letter management stand out?

GoCo offers a fully customizable platform that integrates seamlessly with your existing HR systems. Unlike other software, GoCo provides end-to-end automation, from drafting to electronic signatures, all within a user-friendly interface.

Can GoCo's offer letter management software integrate with other HR tools?

Yes, GoCo’s software is designed to integrate with various tools, allowing for a unified workflow and eliminating the need for manual data entry.

Is GoCo’s offer letter management software suitable for small businesses?

Absolutely. GoCo’s solution is scalable and cost-effective, making it ideal for small to mid-sized businesses that need robust HR tools without a hefty price tag.