Introducing the GoCo HR Support Center

GoCo's new HR Support Center is here to help HR professionals and SMBs stay compliant, connect with expert advisors, and access relevant human resources information, whenever they need it. We're excited to announce that we've added this service to GoCo to help support our clients through COVID-19 and beyond.

Inside the HR Support Center Platform

When it comes to HR-related matters, having a dependable source of information is invaluable. Through GoCo's self-serve Support Center platform you'll have access to:

• Federal and state-specific law alerts

• Policy library templates

• Job descriptions

• HR forms, documents, and templates

• Employee handbook tools

• Resources covering common employer laws including ACA, FLSA, and FMLA

• HR and employer training videos

• HR fitness testing to assess HR compliance gaps

• Q&A library

• Best practices on popular HR topics

• Monthly HR newsletter

HR Support Available When You Need It

Additional to the library, tools, and templates inside the platform, GoCo's HR Support Center makes it possible for you to have unlimited, on-demand, support from certified HR professionals.

Some of the benefits of our On-Demand Service include:

• Unlimited expert advice on HR & compliance questions within one business day

• HR Concierge Live Chat

• Policy customization

• Multi-state employee handbook with consultation

• Job description customization

• Quarterly harassment prevention training
  

HR Support Center and COVID-19

As part of our efforts to help you navigate COVID-19, our HR Support Center has a complete section inside the platform dedicated to COVID-19 resources, news, and compliance.

If you don't see the information you're looking for inside the COVID-19 section, you can submit your questions, through the HR On-Demand tab, and our HR experts will answer within one business day.

HR professionals spend an average of 25 hours a month looking for answers on HR and compliance issues. Our HR Support Center is here to save you time, and empower you to stay compliant and find answers when you need them.

To see a demo of the HR Support Center platform, you can watch this quick 4-minute video.

To sign up, if you're a GoCo customer, please contact your Client Success Manager. If you're not currently a customer, but interested in learning more, please schedule a consultation with a GoCo expert.