Empowering HR: GoCo’s Commitment to Give First and HR Success
Why HR professionals deserve support, how GoCo is committed to helping them, and how we live out our Give First value every day
by Anna Coucke - October 2nd, 2024
HR professionals are the unsung heroes of every organization. They’re the ones who create a positive work environment, manage complex people processes, and ensure the well-being of employees.
At GoCo, we understand the critical role HR plays, and that’s why we live by our core value: Give First.
This core belief shapes everything we do—from building user-friendly HR tools to empowering HR teams to focus on what really matters: their people. In this post, we’ll explore why HR professionals deserve support, how GoCo is committed to helping them, and how we live out our Give First value every day.
The Importance of HR Professionals in Today’s Workplace
A strong HR department is a critical component of a successful organization. They manage the entire employee lifecycle—from recruitment and onboarding to benefits administration and compliance. In an era of remote work, constantly changing regulations, and increasing employee expectations, HR professionals face more challenges than ever before.
Despite these challenges, HR teams continue to ensure that companies operate smoothly, employees stay engaged, and legal risks are minimized. However, the impact of HR goes beyond managing processes. Businesses with strong HR practices are 2.5 times more likely to be viewed as a great place to work by employees. This means that HR’s influence can be felt in every corner of an organization, making their role indispensable.
GoCo’s Commitment to HR Through "Give First"
At GoCo, Give First isn’t just a slogan; it’s a core value that drives everything we do. We believe in supporting HR professionals by providing them with the tools they need to succeed. Our platform was built with HR teams in mind, streamlining administrative tasks, simplifying compliance, and allowing HR to focus on what really matters: people.
GoCo’s all-in-one HR platform offers a suite of tools designed to make HR tasks more manageable. From paperless onboarding and benefits management to performance tracking and compliance, GoCo empowers HR professionals to save time and reduce errors. But beyond our technology, it’s our commitment to giving back that sets us apart.
The "Give First" value isn’t just reflected in our product; it’s reflected in how we engage with our customers and the HR community. We know HR professionals often work long hours behind the scenes, ensuring their organizations are successful and their employees are cared for. That’s why we go beyond just offering software—we offer support, guidance, and resources to help HR teams overcome their biggest challenges.
What "Give First" Looks Like in Practice
So, what does “giving first” look like in real terms? It means listening to our customers, understanding their needs, and continuously improving our platform to meet those needs. Here are just a few examples of how we live out our Give First value:
Customer-First Innovation: We regularly collect feedback from HR teams to make sure our product addresses the real-world problems they face. Whether it's implementing new integrations or refining our onboarding features, we’re constantly evolving based on user feedback.
Resources and Guides: Beyond our platform, we’re committed to educating HR professionals. Our blog is full of practical guides, templates, and articles designed to help HR teams stay on top of the latest trends and challenges. We also host frequent free webinars that help you stay up to speed on new technologies and strategies to level up your HR practices.
Personalized Support: Every GoCo customer gets a dedicated customer success team to provide guidance and one-on-one support for their entire tenure with us. We don’t just sell a product; we build partnerships that help HR teams get the most out of our platform and succeed in their roles.
Our commitment to Give First has earned us a reputation as a trusted partner to HR professionals across a wide range of industries, leading to countless awards and badges over the years from programs such as G2 and the Stevie Awards. Whether it’s through our technology, our resources, or our customer service, we’ve proven time and time again that we’re dedicated to making life easier for HR teams.
A Partnership That Lasts Beyond Implementation
At GoCo, we see ourselves as long-time partners to HR professionals and helping them reach their full potential. That’s why our relationship with customers doesn’t end after implementation. We’re committed to providing ongoing support and continuously improving our platform with quarterly updates to meet the evolving needs of HR teams.
Our Give First mentality isn’t a one-time gesture. It’s a long-term commitment to the HR community. We believe that by giving back to HR professionals, we can help create better workplaces and stronger organizations. Whether it’s through our innovative platform, our educational resources, or our customer support, we’re here to make HR’s job easier.
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